Frequently Asked Questions (FAQ)
Question 1: Why do I need to sign-up to view the videos?
Answer 1: For viewing the videos, you need to complete 2 steps:
1. Sign-up to our newsletter.
2. During the sign-up we send you a confirmation email. Click on the confirmation link inside the email we sent you.
Once you complete both these steps, you will be able to view the videos.
Question 2: The play head keeps on spinning and the video does not play. What do I do?
Answer 2: To view the videos, you need the latest version of Adobe's Flash Player installed on your computer.
To install the flash player, visit http://get.adobe.com/flashplayer This will correct the spinning head problem.
Question 3: I signed-up but still cannot access the video tutorials.
Answer 3: You probably did not click on the confirmation link in your email. This is a very important step. Please go back to your email application and look for an email
Title: Response Required: Please confirm to access Corel VideoStudio Tutorials
Once you find the email, please click on the registration link. This will give you instant access to the videos. Please also check your spam folder. Sometimes the email get stuck in the spam folder.
If none of this works, please contact us and we will try to resolve the issue.